Feature Requests

Share your feature requests and let the community vote on them.

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  1. Onboarding Checklist Widget

    Simple onboarding checklist for customers to complete tasks when signing up. First version: design a checklist and show it to your users. Items are ticked off when a user clicks them, or based on information you pass to Flook about your users. Later: items ticked off automatically when a user does something in your app, once Events are available.

    Tim Heyes

    1

  2. Audience Targeting / Segmentation

    Show different tours/widgets to different user groups based on behaviour, identity, or custom attributes.

    Tim Heyes

    0

  3. Event Triggers

    Trigger tours or widgets when a user performs an action (clicks a button, types in a field, submits a form, etc.). Perfect for task-based onboarding flows and contextual guidance.

    Tim Heyes

    0

  4. Beta / New Tags (Badges)

    I'm constantly asking my delveloper to update our pricing page an menu items with tags to alery users to new features like in the attached image. I'd love to be able to do this without their help.

    Mike Hill

    0

  5. Multilingual/localisation

    We offer our SaaS tool in several languages and need to have the ability to localise the tool tips in different languages.

    Glen B

    2

  6. Analytics (Identity, MAU Tracking & Reporting)

    Foundational analytics for Flook, including user/account identity, Monthly Active User tracking, and basic reporting on widget and tour performance. This will allow customers to understand who is seeing their content, how often it’s being used, and how far users progress through tours. Forms the base for future personalisation and segmentation.

    Tim Heyes

    1

  7. Launch Rules Upgrade

    More control over when tours and widgets appear. Available today: show a widget only once, so it doesn't appear again after it's been seen. Coming as part of upcoming features: On click: show something when a user clicks an element on your site (Events, Buttons) Custom code: trigger widgets from your own code (Events) Context-aware rules: show things based on who the user is and what they've done (Segmentation, Events) Once per user: recognise your users so "only once" follows the person, not just the browser (Segmentation) Scheduling (showing widgets between set dates or times) is now its own idea: Scheduled widgets

    Tim Heyes

    0

  8. AI Tooltips made from Help docs

    I would like to create a dynamic tool tip that reads a specific help doc and summarises it down to a 100-200 word tooltip, with a link back to the help doc. If I update the help doc, the tip should also update.

    Mike Hill

    1

  9. Augmented Hit Area

    Occasionally, the hit area on tool tip launchers can be very small. It would be great to increase the hit are of the tool tip to the div it relates too as well. e.g. the text field.

    Mike Hill

    1

  10. Target words within a text field

    Is it possible to target individual words or selection of words within a text field, like the example attached?

    Mike Hill

    0

  11. Upload your own Launcher

    The inbuilt ones are fine, but I'd love to add my own launcher graphic that is more inline with my website.

    Mike Hill

    0

  12. Audio Tooltips

    This would be a killer feature. Sometimes I just want to explain something quickly and audio will do a better job than text and easier to record than video.

    Mike Hill

    1

  13. AI copy suggestions

    Sometimes it would be nice to get AI to write some more succinct copy or at least give me broader ideas.

    Mike Hill

    0

  14. Underline text instead of a Launcher

    Sometimes it would be nice to just underline the text, rather than use a launcher. You can see a good example of this on the pricing table here: https://blackmagic.so/membership

    Mike Hill

    0

  15. Tooltip Templates

    Having various templates would make things much faster, and also give me inspiration to start from.

    Mike Hill

    1